About Us

Best Septic Tank Cleaning

Many customers like to know about the company and people behind the service they're getting. Here we will tell you a little about ourselves and our company.

Our Business Philosophy: Honesty and quality service. We have a lot of tips for our customers. If you have tips for us, please let us know.

The objective of our business is to provide the "best" possible service for our customers. We hope you will enjoy visiting our web site and using our service as much as we enjoy providing them for you.

The owners and operators of Best Septic are Brad & Kim Heath. Brad's official title is Field Supervisor, and Kim is General Manager. Both have worked the service industry prior to coming to Best Septic in 1996. Brad worked as a Journeyman Electrician for Houston Lighting & Power for 17 years (and worked with his dad at Best Septic on weekends at the same time), and Kim worked as a Registered Nurse for Memorial Southwest for 9 years. So he really knows maintenance, and she really knows management of safety issues (among other things).

Best Septic was originally owned and operated by Neil E. Heath, who took his one small truck out to customer's houses, told jokes while giving quality service, then deposited the sludge on pastures that local ranchers begged him to do for fertilization. It didn't take long, though, and the Texas Commission on Environmental Quality came along and said, "You can't do that." O-kay. So he adapted and purchased some land for his state regulated Transfer Station. The sludge he pumped from a customer's system was then kept in a holding tank until it could be transported to a state regulated final destination. [THIS IS WHY ALL LICENSED COMPANIES CHARGE MORE THAN FLY-BY-NIGHTS--BECAUSE WE ARE DOING IT RIGHT! IF ANOTHER COMPANY DOES IT CHEAPLY, THEY MAY BE DISPOSING OF THE SLUDGE ILLEGALLY, YOU MAY NOT GET QUALITY SERVICE, AND THE HEALTH DEPARTMENT MIGHT FINE YOU!] Even since Neil's death, we still do it this way, except now there are more TECQ rules and regulations for us to follow. Now Brad has a Class "B" Municipal Solid Waste Operator's license, Kim has a Class "A" license and a Class "B" license [Texas Administrative Code changes required the addition of the 2nd], and Chris also has a Class "B" license. This is so we can ensure the safety of the environment, which really means public safety. World population is increasing exponentially, and we do care about keeping our planet's environment as clean as possible.

Our Transfer Station was upgraded to meet state regulations. This upgrade cost us a lot of money that delayed the purchase of our new truck, but the TECQ has mandated this.